Payment Policy
At Viral T-Shirt Shops, we aim to provide a secure and straightforward checkout experience.
This Payment Policy explains how payments, currencies, taxes, payment authorization, failed transactions, refunds, and payment security are handled when you place an order through our website.
Accepted Payment Methods
Available payment methods are displayed during checkout and may vary depending on your location, device, currency, and the payment services available at the time of purchase.
Depending on availability, payment options may include major credit or debit cards and other supported electronic payment methods.
Please review the available payment options during checkout before submitting your order.
Currency
Unless otherwise indicated during checkout, prices intended for customers shopping on our U.S. storefront are displayed in U.S. Dollars (USD).
If your payment method or financial institution uses another currency, your bank or payment provider may perform a currency conversion.
Any conversion rate or foreign transaction fee applied by your bank, card issuer, or payment provider is determined by that provider and is outside the control of Viral T-Shirt Shops.
When Will I Be Charged?
When you submit an order, your selected payment method may be authorized or charged as part of the checkout process.
An order is not considered successfully paid until the applicable payment transaction has been authorized or completed.
In some circumstances, a temporary authorization may appear on your account before the transaction is fully processed.
Payment Authorization
By submitting payment information during checkout, you represent that:
- The payment information you provide is accurate.
- You are authorized to use the selected payment method.
- You authorize the applicable payment provider to process the amount shown at checkout.
- You are responsible for any charges associated with your purchase.
Orders may be delayed or cancelled if payment cannot be successfully authorized.
Failed or Declined Payments
A payment may be declined for various reasons, including:
- Incorrect card or payment information
- Insufficient funds
- Expired payment method
- Billing address mismatch
- Security restrictions
- Bank or card issuer restrictions
- Fraud prevention measures
- Technical issues with the payment provider
If your payment is declined, please verify your information or contact your bank or payment provider.
You may also try another available payment method.
For security reasons, we may not receive detailed information explaining why your bank or card issuer declined a transaction.
Payment Security
We take payment security seriously.
Payments may be processed using secure checkout technology and third-party payment processors designed to protect payment information during transactions.
When payment information is handled directly by a third-party payment processor, Viral T-Shirt Shops generally does not directly store complete credit or debit card numbers.
Please review our Privacy Policy for additional information about how personal information may be collected and handled.
Fraud Prevention
Orders and transactions may be reviewed for potential fraud, unauthorized payment activity, abuse, or other security concerns.
In certain circumstances, we may:
- Request additional verification
- Temporarily delay order processing
- Contact the customer for additional information
- Decline or cancel a suspicious transaction
These measures are intended to protect customers and our business from unauthorized transactions.
Pricing
Product prices are displayed on the applicable product pages and during checkout.
Before completing your purchase, please review:
- Products ordered
- Quantities
- Product prices
- Shipping charges
- Discounts
- Applicable taxes
- Final order total
The amount displayed at the final checkout stage is the amount submitted for payment, subject to any adjustments required by applicable law or correction of a legitimate technical error.
Discounts & Promotional Codes
Promotional or discount codes may be available from time to time.
When applicable, promotional offers may be subject to:
- Expiration dates
- Minimum order requirements
- Eligible products
- Geographic restrictions
- Usage limitations
- Other promotional terms
Please enter an eligible promotional code during checkout where provided.
Discounts generally cannot be applied retroactively after an order has been completed unless otherwise stated.
Shipping Charges
Applicable shipping charges are displayed during checkout.
Shipping costs may vary depending on your order, shipping destination, and available shipping method.
When a free shipping promotion is offered, additional eligibility requirements may apply.
Please review our Shipping Policy for additional information.
Taxes
Applicable sales tax or other taxes may be calculated during checkout where required.
Tax amounts may depend on factors including:
- Shipping destination
- Products purchased
- Applicable tax rules
International customers may also be responsible for customs duties, import taxes, or other charges imposed by authorities in the destination country.
Duplicate Charges
If you believe you have been charged more than once for the same order, please first review your bank or payment account carefully.
In some cases, one transaction may be a temporary authorization while another represents the completed charge.
If you believe an actual duplicate charge occurred, please contact us and provide your order number and relevant transaction information.
Do not send complete credit card numbers or other highly sensitive payment credentials through email or contact forms.
Refunds
Approved refunds are generally returned to the applicable original payment method.
Once a refund has been processed by us, additional processing time may be required by your:
- Bank
- Credit card issuer
- Payment processor
- Financial institution
The time required for a refund to appear in your account is outside our direct control.
Please review our Refund & Returns Policy for information about refund eligibility.
Order Cancellations
Because many of our products are made to order, production may begin shortly after an order is placed.
If you need to cancel an order, please contact us as soon as possible.
Cancellation is not guaranteed after production has started.
Please review our Refund & Returns Policy and Cancellation & Order Changes Policy for additional information.
Chargebacks & Payment Disputes
If you believe there is a problem with an order or payment, we encourage you to contact us first so we can review the issue.
If a payment dispute or chargeback is submitted, we may provide relevant transaction, order, shipping, delivery, and customer service records to the payment provider as part of the dispute process where permitted.
Nothing in this section prevents you from exercising rights available through your bank, payment provider, or applicable law.
Payment Information & Privacy
Information collected during checkout is handled in accordance with our Privacy Policy.
Payment providers may also process information according to their own privacy policies, security practices, and terms.
Need Help With a Payment?
If you experience a payment problem or have questions about a transaction, please visit our Contact Us page.
When contacting us about an existing order, please provide:
- Your name
- Order number
- Email address used for the order
- A brief description of the payment issue
For your security, never send your full credit card number, CVV/security code, password, or other sensitive payment credentials through our contact form or email.
Viral T-Shirt Shops
Thank you for shopping with us.